SEE AVAILABILITY

Additional info – See FAQs & Services

FAQs

What happens on the visit?

During the first half an hour, we’ll likely be able to –

  • Assess what you need doing
  • Recommend the best & most economical way to get the job done
  • Provide a report/fixed quote to complete the job
  • Use any unused time to start work straight away

What happens if you need more time?

Additional time is provided as a fixed quote at £49 per half an hour

This means, once approved by you, no matter how long it takes us to complete the job, your price is fixed!

(excludes investigations & blockages)

How long will it take?

Most jobs are completed within 1-2 hours

We want to get it done as quickly & efficiently as possible so we can move onto our next job

Will the job be completed in one visit?

We always visit with the intention to complete the job in one visit

On some occasions when materials can’t be sourced locally & we’ll help you order them or if you want to have a think before approving additional time, we’ll leave you with a detailed report & quote to return

Can I send photos/video?

We prefer to see the job in person to make an accurate assessment

Does this include materials?

Materials (if needed) are charged in addition to labour & we’ll only charge for materials used

Does the work come with a guarantee?

All work comes with a 1-year guarantee! T&C’s

How do I pay?

The first half an hour is paid via card payment to secure the booking

Additional time & materials (if needed) can be paid via cash, card or bank transfer before work commences

Does this include VAT?

We don’t charge VAT, so this is the rate you’ll pay

Services

Emergencies
Leaks
Detection
Repairs
Taps
Toilets
Showers
Baths
Blockages
Hot Water
Radiators
Stopcocks

Availability

Open: 8am-4pm | Mon-Fri

New Booking - £49 /costs (pending payment via Stripe)

We'll text 30 mins before arrival

FAQs

Why do I have to pay now?

The first half an hour is charged as a minimum & payment is made to secure the booking

This stops anyone else from booking this slot

What if you don't show up?

We 100% will! If we were taking payments and not showing up, our online reviews would reflect this

We always fulfil the job as promised!

Which address do you need?

The address of the property we’re needed at

If it’s a tenant, friend or family member, please put their address & contact details for access

Do I get a receipt?

Yes! All receipts are sent automatically via text message to a digital link

These can be used for your own records or to claim the money back from landlords/insurance companies etc

Reviews